GDPR & Data Protection Awareness Training
Every member of staff who handles customer or employee information needs to know how to keep it safe. This practical session explains GDPR and the Irish Data Protection Act 2018 in plain language, using the everyday tasks your team actually does, so good data habits become second nature.
What the course covers
- What counts as personal data and special category data
- The key GDPR principles applied to everyday work
- Handling customer and employee data, emails, files and paperwork safely
- What to do when someone asks for a copy of their data (subject access requests)
- Spotting a data breach and reporting it quickly inside your organisation
- Clean desk, passwords, phones and working from home
Who it's for: admin, HR, reception, sales, customer service, healthcare support, community organisations and any team that handles personal information.
Format: 2 to 3 hours or a half-day, onsite or online. Pairs well with our Cyber Security Awareness course in a single session. From €300 per half-day for the group, not per person. CPD credits are available as an option at an additional cost.
Prefer to train remotely? We can deliver this course live online through Zoom, Microsoft Teams, Google Meet or whatever platform your business already uses.
Frequently asked questions
Do staff need GDPR training?
GDPR requires organisations to take appropriate measures to protect personal data, and staff awareness training is one of the most practical ways to show you have done so.
Is this legal advice?
No. This is practical awareness training for staff. For legal questions about your own obligations, speak to your solicitor or data protection officer.